Privacy Policy
Privacy Policy
This Privacy Policy explains how Slursh collects, uses, stores, and protects your personal information when you visit or purchase from slursh.com.
The terms “we,” “us,” and “our” refer to Slursh, a brand by Koozo Commerce Pvt. Ltd. The terms “you” and “your” refer to the customer, visitor, or user of this website.
By using our website, you agree to this Privacy Policy.
Information We Collect
We may collect your name, email address, mobile number, shipping address, billing address, order details, payment status, product preferences, customer support communication, device and browser information, website usage data, cookies, and tracking data.
How We Use Your Information
We use your information to process your order, deliver your product, share order updates, provide customer support, verify replacement or warranty claims, improve products and services, send offers and updates, prevent fraud or misuse, improve website performance, and comply with legal requirements.
Payment Information
Payments are processed through secure third-party payment gateways.
We do not store full card, UPI, net banking, or sensitive payment details on our website.
Payment processing is handled by authorized payment partners.
Sharing of Information
We may share required information with courier partners, payment gateways, technology service providers, customer support tools, marketing platforms, legal or government authorities if required, internal teams, and authorized service providers.
We do not sell your personal information.
Cookies
Our website may use cookies to improve browsing experience, remember preferences, analyze website traffic, and support marketing activities.
You may disable cookies through your browser settings, but some website features may not work properly.
Marketing Communication
By using our website or placing an order, you may receive updates through SMS, email, WhatsApp, or other communication channels.
You may opt out of promotional communication where available.
Order-related and service-related communication may still be sent.
Data Security
We use reasonable security measures to protect your personal information. However, no online platform can guarantee 100% security.
Data Retention
We may retain your information for as long as required for order processing, customer support, warranty records, legal compliance, fraud prevention, and business records.
Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to legal and operational requirements.
Contact for Privacy Questions
For privacy-related questions, contact:
Email: support@slursh.com
WhatsApp: +91-7428800539
Company: Koozo Commerce Pvt. Ltd.